Connection Support
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You will need to set up a connection to the Internet

Configuring Dial-up Networking

If you do not have a Dial-up networking icon, you'll need to install it with the following instructions:

To fix this problem:

  • Open up your Control Panel.

  • Go to Add/Remove programs.

  • Click on the Windows Setup tab.

  • Double-Click on Communications. (Or select it, then click on Details)

  • Put a checkmark beside Dial-Up Networking.

  • Click on Ok.

Configuring Dial-up Connectoid

To establish a connection:

From the desktop with all the icons:

  • Double-click on the My Computer icon.

  • Double-click on the Control Panel icon.

  • Double-click on Network and Dial-up Connections icon.

  • Double-click on Make New Connection icon.

  • Choose Dial-up to the Internet.

  • Click Next.


     

  • Choose "I want to set up my Internet connection manually, or I want to connect through a local area network (LAN)".

  • Click Next.

  • Choose "I connect through a phone line and a modem".

  • Click Next.


 

  • Your modem should already be displayed in "Select a modem to use to connect to the Internet".  If it isn't, select it.

  • Click Next.

  • In "Type the phone number you dial to connect to your ISP", remove any information in the Area code and put the Access Number  with the area code for the connection in Telephone number. (Do not type your  phone number here and do not use spaces or dashes.)

  • Click Next.

  • Type the User Name that you supplied us, in the ONline Setup or if you signed up with ONline over the phone.

  • Type the Password that you supplied us, in the ONline Setup or if you signed up with ONline over the phone.

  • Click Next.

  • Type OnlineISP in this space.

  • Click Next.

  • Now we will set up your E-mail.

  • Choose Yes.

  • Click Next.

  • Choose "Create a new Internet mail account".

  • Click Next.

  • Type in a Display name.

  • Click Next.

  • Under Incoming mail (POP3, IMAP or HTTP) type mail.onlineisp.net.  (NOTE: Rockwall residents use mail.rockwall.net)

  • Under Outgoing mail (SMTP) type mail.onlineisp.net.  (NOTE: Rockwall residents use mail.rockwall.net)

  • Click Next.

  • Type the User Name (E-MAIL) that you supplied us, in the ONline Setup or if you signed up with ONline over the phone.

  • Type the Password (E-MAIL) that you supplied us, in the ONline Setup or if you signed up with ONline over the phone.

  • Click Next.

  • Click on the Finish button.

  • Cancel the Connect to window.

From the desktop with all the icons:

  • Double-click on the My Computer icon.

  • Double-click on the Control Panel icon.

  • Double-click on Network and Dial-up Connections icon.

  • Right click on OnlineISP icon.

  • Left click on Create Shortcut.

  • You will see this message...


     

  • Click on Yes.

  • Close the Network and Dial-up Connections window.

  • Close the My Computer window.

  • You should see this icon on the desktop.


     

  • Double-click on the Shortcut to OnlineISP icon, on the desktop to connect.

  • Make sure that the User name and Password are EXACTLY the same as the User Name and Password you supplied ONLine.

  • You're done! Your internet connection will be up and running as soon as you see the two small computers (modem icon) in the lower right corner of the screen, close to the time.

To go to the World Wide Web (Internet) just double click on Internet Explorer

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All specifications are subject to change without notice.